Independent operations research

See the work
behind every class.

Activion is mapping the manual work, workarounds, and system gaps inside class-based organizations—so better tools can be built around how studios actually operate.

15–25 minAdaptive assessment

Useful by designA tailored studio report

Privacy-consciousNo student or parent PII

01The premise

Class businesses run on invisible work.

Most platforms record the tidy part: a student, a class, a charge. But the real operation lives in exceptions, side spreadsheets, inboxes, sticky notes, and the institutional memory of experienced staff.

We are conducting neutral research across dance, gymnastics, swim, music, martial arts, and other class-based organizations. This is not a product sales questionnaire. It is an effort to understand where the work really happens—and what deserves a better system.

02What we study

The whole operation,
not just the software.

01

Enrollment & family setup

Registration, trial classes, transfers, discounts, and account changes.

02

Scheduling & attendance

Class creation, makeups, waitlists, substitutions, and daily exceptions.

03

Billing & reconciliation

Charges, payments, credits, refunds, failed payments, and closeout work.

04

Seasonal operations

Recitals, costumes, competitions, camps, and peak-period coordination.

Across every workflow, we look for

  • Manual effort
  • Duplicate entry
  • Operational risk
  • Automation fit
03How it works

One useful exchange.

  1. 01

    Tell us how your studio operates.

    The assessment adapts to your vertical, platform, and workflows. Irrelevant questions stay out of the way.

    15–25 min
  2. 02

    We map friction and opportunity.

    Structured responses reveal manual effort, fragmentation, risk, workarounds, and readiness for automation.

    Private
  3. 03

    Receive your studio operations report.

    See your highest-friction workflows, operational strengths, and the opportunities most worth investigating.

    Useful
04Your report

Research that gives something back.

On completion, you will receive a plain-language snapshot of your operation—not a generic score or a sales pitch. Findings are grounded in the workflows and effort you describe.

Start your studio profile
Operations snapshotYour Studio
Example

Highest-friction signals

01Billing interventionHigh friction
02Schedule exceptionsModerate
03Communication handoffsHigh friction
04Automation readinessStrong fit

OpportunityRepeated, rules-based handoffs may be strong candidates for automation.

05Research ethics

We study operations,
not your families.

Activion does not ask for student or parent names, birth dates, payment details, attendance records, or other family-level data. We collect organizational context and operational patterns only.

Ask a privacy question

Pilot research cohort now forming

Make the invisible
work visible.

Share how your organization really runs. Leave with a clearer picture of where time, attention, and opportunity are hiding.

Begin the assessment